Deployment & licensing
For municipalities or delivery partners with the people and processes to run a website environment. You lead hosting, monitoring, backups, patching and incident response unless separately contracted.
Discuss deployment documentation, update access, staff skills, third-party dependencies and handover support.
Discuss Self-HostedFor teams looking for an Astra-led implementation and an agreed operating relationship. Hosting location, monitoring, backups, maintenance and support must be specified before engagement.
Discuss service hours, escalation routes, recovery objectives, reporting and who approves changes.
Discuss ManagedFor more complex governance, integrations and support requirements. Enterprise is a configurable engagement across self-hosted or managed hosting, rather than a separate promise of certified controls.
Discuss identity, access, data residency, integration boundaries, audit needs and procurement evidence.
Discuss Enterprise01 / Side by side
| Responsibility | Self-Hosted | Managed | Enterprise |
|---|---|---|---|
| Infrastructure operation | Your team or appointed partner | Astra, to an agreed scope | Either hosting model; defined in proposal |
| Website implementation | Your team, or separately scoped support | Astra-led; scope agreed together | Tailored implementation and integration scope |
| Updates & maintenance | Your operating responsibility; support by agreement | Responsibilities and cadence agreed in contract | Control, cadence and review requirements scoped |
| Support & response | Optional, quote-specific | Scope and hours defined in proposal | Advanced support options by agreement |
| Data location & backups | Selected and operated by you | Location, retention and restore checks agreed | Requirements assessed for chosen hosting model |
| Licence & commercial terms | Quote-specific platform licence | Quote-specific licence and operating services | Tailored licence and service agreement |
02 / Ownership & continuity
A perpetual licence may be discussed. Permitted use, versions, update rights, support, restrictions and rates remain quote-specific. No licence rights are granted by this website.
The owner retains Astra Civic’s platform intellectual property. Your rights to municipal content, supplied materials and commissioned work must be identified separately in the agreement.
Agree export formats for content and media, access to infrastructure, documentation, transition assistance, costs and deletion obligations. Portability is a defined deliverable, not an assumed unlimited service.
No. Fees, service hours, response targets, recovery objectives and remedies depend on scope and a signed agreement. There are no public SLA guarantees.
That is the intention of the Self-Hosted option. Compatibility, required services, deployment tooling and team readiness must be assessed before a proposal. No environment compatibility is guaranteed here.
No region is promised on this website. State your residency and supplier requirements during discovery so feasibility and contractual commitments can be assessed.
Potentially. A transition needs a scoped migration, compatibility review, responsibility transfer and commercial agreement. A frictionless or cost-free change is not promised.
Enterprise is a configurable conversation about advanced controls, integrations and support, with either hosting model. No identity integration, certification or control should be assumed until demonstrated and contracted.
You can explore the fictional local walkthrough and request a guided demonstration. Any evaluation environment, proof of concept, access conditions and costs require a separate agreement.
Procurement should rely on a written scope, validated capability evidence and reviewed contracts. Use our procurement checklist.
Built around your municipality
Let’s explore your website, your team’s needs, and what a thoughtful next chapter could look like.