The civic website field notes

Better questions.
More considered decisions.

Practical reading for the people planning, procuring and caring for municipal websites. Original guidance from Astra Civic, with room for your local requirements.

A clear source, with a clear boundary.

These are first-party planning resources, not independent research, legal advice or evidence of customer outcomes. Apply your jurisdiction’s procurement, privacy, accessibility and records requirements with the appropriate advisers.

Built around your municipality

Bring a sharper brief to the conversation.

Use these guides to frame your priorities, then talk with us about the journeys, operating model and evidence you need.