The civic website field notes
Better questions.
More considered decisions.
Buyer guide · 7 min read
What to ask before your next municipal website.
A practical municipal website buyer guide: start with resident tasks, content ownership, evidence, operating responsibilities and a credible transition plan.
Read the guideProcurement checklist · 6 min read
A municipal website procurement checklist.
An evidence-focused checklist for municipal website scope, accessibility, security, deployment, licensing, migration and acceptance.
Read the checklistContent & governance · 5 min read
Move the useful content. Leave the confusion.
A practical content migration plan for municipal teams, covering inventories, ownership, URL mapping, documents, review and handover.
Read the guideA clear source, with a clear boundary.
These are first-party planning resources, not independent research, legal advice or evidence of customer outcomes. Apply your jurisdiction’s procurement, privacy, accessibility and records requirements with the appropriate advisers.
Built around your municipality
Bring a sharper brief to the conversation.
Use these guides to frame your priorities, then talk with us about the journeys, operating model and evidence you need.